Sol Privacy Policy
Last Updated: [Insert Date]
Sol (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, training materials, or communication platforms (“Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Address (for service visits, if applicable)
Payment information (processed through secure third-party providers)
Account login information (if training access is provided)
SMS Messaging program
By providing your mobile phone number and checking the SMS consent box on our contact or quote request forms, you agree to receive text messages from Sol Pest regarding your pest control services. These messages may include appointment reminders, scheduling updates, service notifications, follow-up communications, and occasional promotional offers.
Message frequency varies based on your interactions with us.
Message and data rates may apply.
You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at (480) 652-0088.
Your SMS consent is not a condition of purchasing any goods or services.
b. Automatically Collected Information
When you visit our website or interact with our tools, we may automatically collect:
IP address
Browser type
Device information
Usage data (pages viewed, time spent, etc.)
Cookies and tracking technologies
c. Service-Specific Information
Depending on the service:
Pest Control: property details, gate codes provided by you, service notes
Marketing/Training: participation data, progress tracking, communication records
2. How We Use Your Information
We use collected information for purposes including:
Providing and managing services
Communicating with you (updates, scheduling, support, marketing)
Processing payments
Training access and account management
Improving our website and services
Safety, legal compliance, and fraud prevention
We do not sell your personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted
3. Sharing Your Information
We may share your information only with:
Service providers (payment processors, CRM, routing tools, training platforms)
Employees or contractors who need access to perform services
Legal authorities, if required by law or to protect rights/safety
We do not share or sell your data to unrelated third parties for advertising.
4. Cookies & Tracking Technologies
We may use cookies, analytics tools, and similar technologies to:
Improve website performance
Personalize your experience
Track usage for internal analytics
You may disable cookies in your browser settings, though some features may be limited.
5. Data Security
We implement reasonable measures to protect your information, including:
Encrypted payment processing
Secure systems for customer and training data
Limited access to personal information internally
No system is 100% secure, but we take your privacy seriously and work to safeguard your data.
6. Data Retention
We retain your information for as long as needed to:
Provide services
Comply with legal obligations
Maintain accurate business records
You may request deletion of your information (unless legally restricted).
7. Your Privacy Rights
Depending on your location, you may have rights to:
Access personal information
Request corrections
Request deletion
Opt out of marketing communications
Limit certain data uses
Email us at [insert email] to make a request.
8. Children’s Privacy
Our Services are not intended for individuals under 18.
We do not knowingly collect information from children.
9. Third-Party Links
Our website or training may contain links to external sites.
We are not responsible for the privacy practices of those third parties.
10. Changes to This Policy
We may update this Privacy Policy at any time.
Continued use of our Services means you accept the updated terms.
11. Contact Us
If you have questions about this Privacy Policy or wish to request data changes:
Sol
[Sol Pest LLC]
[480-652-0088]